Reference

What Governs Your Account on bd98

Your use of bd98 is subject to these terms and the laws of your eligible region — access and participation depend on local law in Bangladesh.

Account EligibilityPayment TermsJurisdiction ClausePolicy UpdatesUser Rights
bd98 What Governs Your Account on bd98
HOW WE HANDLE DATA

Account Security and Data Practices

We hold your account data under strict access controls. Payment details linked to bKash, Nagad, or Rocket are stored in encrypted form and are never shared with third parties outside of transaction processing. You can request a copy of the data we hold on your account, ask us to correct inaccurate records, or close your account through the Settings panel. Cookie data is used to keep your session active and to remember your lobby preferences — you can manage cookie consent from the footer of any page.

Data Encryption All account and payment data is encrypted at rest and in transit. SSL is active across every page, including the deposit and withdrawal flows for bKash, Nagad, and Rocket.
Cookie Policy We use session and preference cookies. No third-party advertising cookies are set without your consent. Manage your preferences from the cookie banner or footer link.
Data Retention Account records are retained for as long as your account is active and for a period after closure as required by applicable law. You may request deletion where local law permits.
Contact for Changes To correct, export, or delete your personal data, submit a request via Settings > Help & Legal or email support with your account ID and the specific change needed.
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, want to request a change to your account data, or need to flag a policy concern, our support team handles legal and account queries directly. Players in Dhaka and across Bangladesh can reach us through the channels below — we aim to respond to policy-related queries within one business day.

Live Chat Open the chat widget from any page in the lobby. Select 'Account & Legal' from the topic menu for policy and terms queries.
Email Support Send your query to our support address listed in your account dashboard under Help. Include your account ID for faster handling.
Account Dashboard Log in and navigate to Settings > Help & Legal to submit a formal data or policy request directly tied to your account record.

Common Legal and Account Questions

These are the questions we hear most often about account terms, data rights, and policy on bd98.

These terms apply to anyone who opens an account on bd98. Whether you can legally participate depends on your local law and eligible region in Bangladesh — confirm this before you register.

Yes. Log in, go to Settings > Help & Legal, and submit a data access request. We will respond with the information we hold tied to your account ID.

Your withdrawal will be held pending a manual review. Contact support via live chat with your account ID and wallet details to resolve the mismatch before the payout is released.

We update the revised date at the top of this page whenever terms change. Continuing to use the lobby after that date means you accept the updated version.

Go to Settings > Account > Close Account. You will be asked to confirm your identity. Any pending balance must be withdrawn to your verified bKash, Nagad, or Rocket wallet first.

Email support with your account ID, the transaction reference, and a description of the issue. Policy and payment disputes are handled separately from general queries and are escalated to our accounts team.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.