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What You Agree to When You Use bd98

These terms set out the rules that apply to every bd98 account — how you open one, how you fund it through bKash, Nagad or Rocket, and what we both commit to during your time on the platform.

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bd98 What You Agree to When You Use bd98
ACCOUNT SECURITY STANDARDS

How We Protect and Manage Your Account

Data Handling

We store only the account data needed to run the service and verify payments. Your bKash or Nagad number is held securely and never shared with third parties outside the payment process.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If you receive an OTP you did not request, contact support immediately and we will lock the account.

Data Retention

We keep transaction and account records for as long as required by the rules of the regions we operate in. You can request a summary of your account data by contacting support in writing.

Requesting Changes

To update your registered mobile number or wallet details, submit a request through live chat with identity verification. Changes take effect after our team confirms the documents.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

Live Chat Start a live chat from your account dashboard for any question about how a specific term applies to your wallet or account activity. Available during operating hours.
Email Support Send a written query to our support address for formal term-related requests — account closure, data questions, or dispute escalation. We respond to every message.
Account Help Centre The Help Centre covers the most common terms questions: withdrawal verification, wallet rules for bKash and Nagad, and what happens if your account is flagged.

Common Questions About bd98 Terms

These terms apply to anyone who opens and uses a bd98 account, including deposits made via bKash, Nagad or Rocket. Access depends on your local law and the regions we support.

We can update these terms at any time. We post the new version here with an effective date. Continuing to use your account after that date means you have accepted the updated terms.

We will notify you by the contact details on your account. You can reach support via live chat or email to ask about the reason and the steps needed to resolve it.

Send a written closure request through the Help Centre or email support. Any verified balance in your account wallet will be returned to the bKash, Nagad or Rocket wallet used for deposits.

Contact support in writing via email. We will provide a summary of the data we hold on your account in line with the retention rules of the regions where we operate.

Raise a dispute through live chat and reference the transaction ID shown in your account history. Our team reviews wallet records from bKash, Nagad or Rocket to resolve it.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.